MatchTwin
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Frequently Asked Questions
Everything you need to know about MatchTwin
All
How It Works
Privacy & Safety
Pricing & Features
Account & Profile
Matching & Connections
Technical
What is an AI twin?
How does the matching process work?
What happens during a twin-to-twin conversation?
How long does it take to get matches?
Is my personal information safe?
Can I block or report someone?
Who can see my profile?
How do you use my data?
Is MatchTwin free?
What's included in each tier?
Can I cancel my subscription anytime?
Do you offer refunds?
How do I update my profile?
Can I retake the intake questionnaire?
How do I delete my account?
I forgot my password. How do I reset it?
Why didn't I get any matches?
What's a mutual match?
Can I see who rejected me?
How is the compatibility score calculated?
Which browsers do you support?
Is there a mobile app?
Why isn't my photo uploading?
I'm not receiving emails. What should I do?
Still have questions?
Our support team is here to help
Contact Support